General Conditions of Sale
and Use
Welcome to Hellotools, where we are committed to providing a seamless and satisfying customer experience. Our Terms of Service, detailed below, are designed to ensure a clear understanding of our business practices and policies.
Hellotools.fr General Conditions of Use
Terms of Use: Use of Hellotools.fr implies acceptance of our terms, which apply to all our services and products.
Electronic Communications: All interactions with Hellotools.fr or its customer service will be conducted electronically, and these communications will satisfy legal requirements for written communication.
Intellectual Property: The content of Hellotools.fr is protected by intellectual property law. Any unauthorized use of the content, including text and images, is strictly prohibited.
License and Access: Users of Hellotools.fr are granted a limited license to access and use the site for the purpose of their purchases. This license does not permit the resale or commercial use of the site, the collection and exploitation of product descriptions or prices, and prohibits any use of robots or data extraction. By posting reviews, comments, or any other content on Hellotools.fr, you grant Hellotools a non-exclusive, royalty-free license to use, reproduce, publish, make available, translate, and modify this content worldwide, including the right to sublicense these rights to third parties. You also grant the right to use the name associated with this content. Moral rights are not transferred under this clause.
Compliance with Content Publication Laws: Use of Hellotools.fr must comply with applicable laws regarding the publication of content on the internet, including the law of July 29, 1881 on freedom of the press, revised in 1972. Users agree not to publish racist remarks or content that incites hatred, discrimination, or violence. The publication of such content is considered a serious offense and may result in criminal penalties, including fines and imprisonment. Any content that violates these principles will be immediately removed, and the authors may be prosecuted in accordance with applicable law.
Your Account: Users are responsible for maintaining the confidentiality of their account and password and for activities that occur under their account.
User Generated Content: User reviews and comments are welcome, but must follow our guidelines and not violate the rights of others.
Liability: Hellotools.fr strives to ensure the accuracy and reliability of the information on the site, but cannot be held responsible for errors or omissions.
Applicable Law: These conditions are governed by French law and any dispute relating to these conditions will be subject to the exclusive jurisdiction of the French courts.
Modification of the Conditions: Hellotools.fr reserves the right to modify these conditions at any time, with immediate effect after publication on the site.
Hellotools.fr General Conditions of Sale
Order and Refusal: Hellotools reserves the right to cancel or refuse an order for legitimate reasons, such as stock errors or payment problems.
Prices, Payment, and Shipping: Prices include taxes. Shipping charges apply based on weight, destination, and number of items. Payments are made according to the terms and conditions indicated on the website.
Right of Withdrawal: In accordance with the legislation, customers have 14 days to exercise their right of withdrawal.
Return and Exchange Policy: Returns are accepted only for damaged items, with a refund or exchange request submitted within 7 days of receipt.
Exchange and Refund of Damaged Cards: Contact us at editionshellotools@gmail.com with a description and photos of the damage within 7 days.
Use of Products: Our materials, books, and cards are guides and do not replace medical advice.
Guarantees and Responsibilities: Product conformity guaranteed, responsibilities limited according to law.
Personal Data: Processing in accordance with current regulations.
Dispute Resolution: Jurisdiction in the event of a dispute.
Copyright: Hellotools is a registered trademark. All rights of reproduction, translation, or adaptation are reserved.
(Updated: February 2024)